An AI follow-up agent that checks on your patients over WhatsApp
Clinic Care Assistant is software, not a clinic. After a visit, it sends the patient their prescription summary, checks how they are feeling on the days the doctor chooses, and alerts the doctor when a reply shows someone is not getting better.
- No app for patients
- The doctor decides, always
- English and Hinglish replies
How it works
The clinic sets it up once per visit. After that the agent handles the follow-up and brings the doctor in only when it matters.
Register the visit
Staff photograph the prescription. AI reads it and fills the form; staff check every field before saving.
Patient gets a summary
A WhatsApp message with their medicines and follow-up date, and a request for consent to check in.
Check-ins
Short messages on the days the doctor picks (by default day 3 and day 7). Patients reply with one tap or in their own words.
Alerts and follow-up
Worse, side effects or emergency words alert the doctor. The follow-up visit is booked from a reminder.
What the agent does
Built for busy outpatient clinics, where nobody has time to call every patient back.
Reads prescriptions
Turns a photo of a handwritten prescription into name, diagnosis, medicines and follow-up date, with unclear parts highlighted for staff.
Sorts every reply
Fixed, tested rules label each reply: better, same, worse, side effect, question or emergency. Emergencies are never left to guesswork.
Tells the doctor
Urgent replies reach the doctor on WhatsApp at once. Everything else waits in a shared inbox, urgent first.
One place to reply
Front desk and doctor see every conversation, reply on WhatsApp, and mark alerts as handled, with a record of who did what.
Follow-up visits
Reminders before the follow-up date, booked in one tap. Missed follow-ups are flagged.
Patient control
Patients can reply STOP to end messages or DELETE MY DATA to have their records erased.
What it will never do
- Give medical advice or change a treatment
- Diagnose anything; it only flags replies for the doctor
- Message patients who have not agreed, or after they reply STOP
- Sell patient data or use it for advertising
In an emergency
If a patient writes words like chest pain, breathlessness or fainting, the agent replies straight away asking them to call 108 or go to the nearest hospital, and raises an urgent alert for the doctor.
About
Clinic Care Assistant is a software product in its pilot stage. It is built and run by an independent developer in India, and is not yet a registered company. It does not provide medical care and is not a clinic: the clinics that use it remain responsible for their patients.
It is built on the WhatsApp Business Platform from Meta. Prescription photos are read with Anthropic's Claude AI.
Doctors who want to try it in their clinic can get in touch below.